Is IM just another type of electronic communication gadget along with e-mail, voice mail, paging, Blackberries, and cellular?

As useful as PAL IM can be to co-workers right down the hall or in the same office, it is likely most important to those co-workers who are not in the same office. Geographically distributed teams constantly face communication problems. There is no substitute for the time when co-workers simply "kick things around" as a group to get a project completed or a deal closed. It is just not feasible for this type of communication to take place between teams with members located far apart. Some types of real-time communication, such as long-distance telephone calls and video conferencing, are too expensive and can be intrusive and bothersome. PAL IM relieves these problems through free unlimited real time communication. PAL IM can help workers meet deadlines and solve unexpected problems through instant communication and feedback, something we cannot get from e-mail.

IM: What it is and Why Does it Matter?

IM technology has changed our world to the same degree as voicemail and email. PAL IM is the voice of the oilfield/internet and perhaps the best kept secret of business technology. IM allows users to 'talk' in real-time with each other through short text messages sent over the internet. PAL IM was developed specifically for Oilfield business use.